CNB Modified Office Hours and Access

[Chris Carosa]

As the circumstances related to the Coronavirus are rapidly evolving, we are continuously evaluating what we feel is in the best interest for the health and well-being of our customers, communities and employees, while still providing the financial education and advice and critical banking services customers need at this time.

We are committed to serving our customers and to meet the needs of our communities by using the safest and best practices to maintain social distancing effectiveness. As a result, we will be modifying the ways in which you can access our services and the hours in which they are offered.

Effective Thursday, March 19, our banking services will be available as follows:

CNB Community Bank Offices
Drive-up ONLY Monday-Friday 9:00am-4:00pm
No drive-up available at College Town Saturday Locations* 9:00am-1:00pm
Sundays All Locations Closed

*Saturday hours not available at Bloomfield, Canandaigua-Main, Mendon, Rochester-East Main
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Lobby services** Monday-Friday By appointment only

Identification will be required at branch to verify appointment.
**account opening, wires, safe deposit access, loan closings, coin orders, large deposits/withdrawals
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Customer Call Center Monday-Friday 9:00am-8:00pm
585-394-4260 Saturday 9:00am-1:00pm
Sundays 9:00am-1:00pm
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Additional Banking Services
Consumer Lending 585-394-4260 By phone or appointment
Wealth Management 585-419-0670 By phone or appointment
Commercial Services 585-419-0670 By phone or appointment
CNB Mortgage Company

585-385-2370 or
585-394-9100
By phone or appointment

Access to your Relationship Manager.
We encourage you to visit CNBank.com/OurPeople to access a directory of our employees. This page will provide you with the several ways in which you can contact them should you need their assistance.

Online Solutions for Banking Anytime, Anywhere.
We encourage you to also consider utilizing our full array of online and mobile banking services that are available to you anytime, anywhere. If you would like to learn more or need assistance gaining access to these services, we encourage you to visit CNBank.com/RemoteBanking or call our Call Center or your local bank office.

As your community bank, we remain committed to our customers, communities and employees are here to provide you with the support and services you need using the means in which are appropriate under the circumstances we all face. We appreciate your patience and understanding at this time.

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